Sleep Services of America, Glen Burnie, Md, will serve as the pilot for the first commercial use of HealtheTrax software service from Dynamed Solutions, Elkridge, Md. Sleep Services of America plans to utilize the HealtheTrax multimodal platform-independent service to remotely monitor patients who recently began CPAP therapy without the use of proprietary devices or smart monitoring equipment. The Software as a Service (SaaS) system assigns patients to numerous series of reminders aimed at managing chronic conditions, preventive services, medications, and healthy lifestyles. Patients can choose how they receive reminders: e-mail, text message, interactive voice response, or live phone engagement. Patients then respond with messages intended to track compliance and provide clinical values back to the provider.
“HealtheTrax gives us the ability to monitor patients through the critical first 12 weeks of treatment and beyond without unduly burdening either the patients or our staff,” says John Mathias, president of Sleep Services of America. “We see this as the first step towards a more comprehensive sleep management program.”