A reporter for Forbes explains why he is skeptical of online CBT-I.

Beyond that, it’s also worth asking whether computer-assisted CBT really delivers on the promises made for it. Some studies offer support, but others taking a broader view of the practice call into question whether the results are significant or sustainable. When compared to in-person therapy, results for the online version are less than stellar for treatment of depression and other major psychiatric disorders. And even if patients receive initial benefits, they’re less likely to stick with the programs over time.