Ideally, you want your assistant to have the same ideals, goals, and vision about your dental business that you do, says Dentistry IQ.
2. Are you a good talker?
Your administrative assistant should be charismatic. Patients are quite sensitive when it comes to customer service and assistance. Although he or she will not be working as the receptionist, your assistant will still be interacting with patients especially about dental records, procedural concerns, and appointments. If your assistant isn’t a good talker, some patients may see this as rejection or laziness, and he or she will be considered impolite or uninterested in patients’ concerns.